Privacy Policy

Friendly Solutions Corp built the Friendly Solutions CRM app as a Free app. This SERVICE is provided by Friendly Solutions Corp at no cost and is intended for use as is.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Friendly Solutions CRM unless otherwise defined in this Privacy Policy.

Information Collection and Use

Your privacy is important to us, and we want to be transparent about the information we collect and how we use it. By using our mobile application (the "App"), you consent to the collection and use of your information as described in this Privacy Policy.

Collection of Phone Number and IMEI

We understand the importance of privacy and are committed to being transparent about how we collect and use your information. As part of our services, we may collect your device's phone number and IMEI for the sole purpose of authenticating device access.

Why do we collect your phone number and IMEI?

How are your phone number and IMEI used?

Your Consent Matters:

By using our app, you implicitly consent to the collection and use of your phone number and IMEI for the purposes mentioned above. We prioritize the security and privacy of your information.

Questions or Concerns:

If you have any questions or concerns regarding the usage of your phone number and IMEI, please do not hesitate to contact us at support@friendly-solutions.com.

Third-Party Services

Our App may use third-party services that collect information to enhance your experience and identify you. These third-party services are subject to their own privacy policies, and we recommend reviewing their policies for more information.

Compliance with Google Play Policies

We understand the importance of compliance with Google Play policies. Our collection and use of IMEI information strictly adhere to Google Play's policy guidelines:

Transparency and Consent: By using our App, you provide explicit consent for the collection and use of your IMEI and phone number as outlined in this Privacy Policy.

Limited Use: We only use IMEI and phone number for the purposes stated in this Privacy Policy and for providing the best experience to our users.

Data Security: We take data security seriously and have implemented measures to protect your information from unauthorized access and misuse.

Third-Party Services: We notify you that our App utilizes third-party services for specific functionalities, and we recommend reviewing their privacy policies to understand their data collection and usage practices.

Please note that you have the option to discontinue the use of our App and request the deletion of your information by contacting us. However, please be aware that certain features of the App may be affected if you choose to do so.

If you have any questions or concerns about your privacy or the information we collect, please don't hesitate to contact us.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.